Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Channel Audio Issue

My Roku Ultra randomly has no sound play from the media in my channels, while at the same time, the Roku sounds are still coming through normally.  Restarting the Roku Ultra solves the problem, but only temporarily.  I'm having to restart the Roku Ultra almost daily due to the problem.  

-it affects some or all of the channels, while all other Roku sounds work...no specific channel

-My Roku 3 in another room has Not had the same issue, and all channels work fine.

Could it be a defect or maybe simply something resetting to factory settings might fix?

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