Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Certain Roku Movies will not load

We try to play the movie Blood (2012)…it starts to load then immediately goes to commercials…then when commercials finish playing it goes back to the screen to "Play" the movie. We just go around and around in a circle and the movie never seems to load. It happened with a couple of other movies as well but don't recall the titles of those.

Any thoughts?


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