Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Can’t access recordings play back

my roko device does not allow me to go to my Xfinity recorded programs . It kicks me out and takes me back to roko main screen.

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Community Streaming Expert

Re: Can’t access recordings play back

Roku does not provide or support the Xfinity app. You need to ask that question to Xfinity themselves.  But unless Xfinity has updated it recently, it's still considered a beta app. 


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