Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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PLUTA
Level 7

Can not get to ROKU home screen

when I turn on my TV with the remote, it goes to a ROKU screen where the word "Roko" just moves all around on the screen, usually I can just push "OK" and it will eventually go to the home screen, but not now

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2 Replies
renojim
Community Streaming Expert

Re: Can not get to ROKU home screen

Try new batteries in your remote.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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PLUTA
Level 7

Re: Can not get to ROKU home screen

I did that first thing, I unplugged everything and got it to work.

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