Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Can not get to ROKU home screen

when I turn on my TV with the remote, it goes to a ROKU screen where the word "Roko" just moves all around on the screen, usually I can just push "OK" and it will eventually go to the home screen, but not now

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2 Replies
Level 21

Re: Can not get to ROKU home screen

Try new batteries in your remote.

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Level 7

Re: Can not get to ROKU home screen

I did that first thing, I unplugged everything and got it to work.

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