Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Burnt cord inside Roku Express

My Roku Express was frozen so I went to restart it, but it wouldn't respond to the remote so I unplugged it out of the back of the roku. The plug seemed to be stuck, when I got it out it was black on a part of the micro usb. It was like it sparked inside the device. I'm wondering if anyone has had that happen? Should I not use it anymore?

Also it is just sitting on top of a dresser never covered by anything

Roku Express (3900 series)  

0 Kudos