Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Box is restarting evrytime I try to watch an app

My Roku keeps restarting everytime I turn on a app to watch. It the box restarts it self. I've only had it 3 years. Its a Roku streaming box ! . Could be be that it is a !st generation Roku Box.? Do I need to up dated it

Thanks for you help
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Level 17

Re: Box is restarting evrytime I try to watch an app

There are two dozen different older models of Roku players, not counting the Sticks, TVs or the current versions. Need to know exactly which Roku player you have. When on the main screen, go to the menu/settings/system/about and tell us the Roku model number and the software version.
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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