@sharkey94 Thanks for reaching out via private message with the additional details. I'll continue following up directly.
@dmboofy20 Thanks for letting us know what you were seeing. Could you please provide your specific TV's make & model number, as well as the specific make & model number of any A/V receiver or soundbar being used with your device?
Does disconnecting the HDMI cable and reconnecting it to your device, or restarting your device help restore the display?
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I am also seeing blue screens that just started happening on a Roku Ultra. It worked two weeks ago and now all I get is blue screen. I have not tried any of the work arounds but I will try hooking up directly to my TV rather than receiver.
Thanks for sharing your reports. Our team is currently investigating these reports and working to help get them resolved as quickly as possible. Please feel free to send me a private message with your Roku account email address, the serial number of your Roku device from Settings>System>About, and be sure to include both your TV and A/V receiver's make & model (if in use).
I'll follow up directly to see if there are any other suggestions that we can provide in the meantime.
I have almost the same setup [Roku Ultra to Onkyo receiver to LG oled tv] and had the same issues. There was a software update on December 5th and it seems to have solved my problem. Can this be true?
I'm glad I'm not alone with this. I'm using a Premiere Plus, routed through a JBL soundbar to a projector. A few weeks ago, the display defaulted to the "cinemagic" screen saver when I fired up the system. Now it opens to a blank blue screen.