Playback Issues - Audio/Video & Power

[jimmyD30]

FYI - I sent this thread link to them as well :-)

[ADTV20]

Good to know, thank you.

[weatherdrew]

Just performed the update on my Bloomberg app and a system update on my Roku 4k. I also now only have BTV+ with the datastream, and it continues to display the "No Valid Bitrate" error, if not more frequently than before.

Nothing has been fixed, and if anything - the live stream is now unusable.

[jimmyD30]

Been back and forth with Bloomy, nothing fixed - I asked to escalate, but who knows. I’ll escalate myself soon, maybe to the (ex) Mayor himself.

[ADTV20]

Lol! Once fixed and thanked us for beta testing they’ll likely start charging us a fee for it.  

[jimmyD30]

LMAO :-)

[jimmyD30]

So, since I (very) politely asked to escalate the issue and provide me with a higher level person of contact I have heard nothing from Bloomy :-(

Time to call the Mayor!

[weatherdrew]

Just a long-awaited follow-up, that for the last 6 weeks or so since updating my Roku 4k and the app to the latest firmware and release, I have only seen this occur very rarely. Most days I'm able to leave the app running during the entire day without issue.