Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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sunchill
Level 7

Re: Black screen with roku streaming stick+

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I have been using a roku streaming stick+ with a Sony Bravia TV with no problems for several months.

Then this morning when I use the roku remote to turn on the TV all I get is the Roku logo bouncing across the screen. I have changed the batteries in the remote, changed the HDMI port for the streaming stick without any change in the situation.

Still only the roku logo bouncing on the screen.

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babydoss
Level 7

Re: Black screen with roku streaming stick+

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I am having the "black screen" issue with my 10+ year LG 50" TV.  My issue started about 3 nights ago.  I turn on the receiver, then use the Roku remote to turn on the TV.  Then it starts to power on, the HDMI words appear at the top of the screen then the TV powers off after a few seconds.  I have unplugged/plugged the Roku cord at the HDMI port on the TV, did the same where the Roku stick goes into the back of my receiver and just tonight I rebooted the Wi-Fi.  All to no avail.  Do you think my stick has gone bad?

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Mer1219
Level 7

Re: Black screen with roku streaming stick+

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I am having the same problem with my LG smart TV which is not all that smart anymore apparently. It’s about eight years old. Very frustrating

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babydoss
Level 7

Re: Black screen with roku streaming stick+

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It turned out my Roku stick went bad.  My dad brought over an extra Roku Express and then it worked!

Yes, my LG TV is about the same age, made in 2013.  Good luck!

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MCalzado
Level 7

Re: Black screen with roku streaming stick+

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I connected the roku in another hdmi port and now it's fine

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hausofmeow
Level 7

Re: Black screen with roku streaming stick+

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I currently have the black screen w/ sound issue.  Prior to this the picture would cut in   and out or periodically get fuzzy.  I have tried everything but to no avail.  My tv is. Samsung Smart TV & it's only 4 yrs old

Jiuzzo
Level 7

Re: Black screen with roku streaming stick+

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Did not work

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boogernose
Level 18

Re: Black screen with roku streaming stick+

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Do a Factory reset if you must.

Otherwise its probably you tv.

---A problem clearly stated is a problem half solved---.
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