Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Corysnyder
Level 7

Black screen until I unplug

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After the June update, when I turn on my tv, I get a black screen. Tv is on and Roku premiere + (model Roku Premiere+ (3921 series)  is on. I have to unplug the power to the Roku and turn off the screen tv. When I plug the Roku back in and turn on the tv, it works again like it used to. Is there a way to fix this without unplugging it every single time?

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Corysnyder
Level 7

Re: Black screen until I unplug

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Update:  the tv motherboard is toast. Roku is fine. Coincidental timing with the update

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Corysnyder
Level 7

Re: Black screen until I unplug

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Update:  the tv motherboard is toast. Roku is fine. Coincidental timing with the update

View solution in original post

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