Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Guzman
Level 7

Black screen on Hisense roku tv. Reset did not work

We had a TCL roku tv and last month the screen just went black. Thinking it was just done we went and bought a new Hisesne roku tv a month ago and it just did the same thing.  I have tried every to reset it and it doesn't work. I read that it was some update done that caused them to go black? Can I reverse this? 

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