Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Cat4854
Level 7

Black screen after startup.

Roku Express. Worked fine last night. Today, black screen. I've tried all the troubleshooting, unplug, wait, plus back in, etc. I get the jumping "Roku" start screen then just goes black. Extremely annoying!

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makaiguy
Level 20

Re: Black screen after startup.

This may indicate the Roku is trying to send in a resolution the tv does not support.

I'd suggest trying the Roku on a different TV if one is available, especially if it has a working Roku.  If it comes up okay there, go into Settings > Display type and change the Roku to the actual resolution of the problem set instead of the "auto" setting.  When you get to the countdown screen click on the "yes" option to lock in the setting.  Now move the Roku back to the first set and see if it works.

Let us know how you make out.

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