Playback Issues - Audio/Video & Power

[Kshu18]

So I just installed roku ultra a week ago. Just noticed after ads play and when show I'm watching is to come back on, i get a black screen with wheel spinning. Never stops. Have to hit home button and go back into show. Solutions?

[atc98092]

What channel is this happening with? Roku themselves are only responsible for a few channels. The rest are all maintained by 3rd party developers, usually the content providers. If it's the Roku Channel, then yes Roku will have to figure it out. 

[Ann1]

This is on the roku channel. Watching a movie. Will go to ads. Plays 1st ad. Screen goes black and top of screen says ad 2 of 4. Nothing happens no longer how long you wait. When you go back to movie by hitting it starts over at the beginning. 

[Williamt100]

I've had this happen (rarely) on a few ad-supported channels.  I assume it is just a "bad" ad, or a problem with the ad server.