Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Black Bars on screen.

Every time I turn on my TV, my home screen features a ton of black bars across the screen that don’t seem to actually affect the picture but scare the heck out of me due to me thinking the picture is bad/going bad. Does anyone know what causes this and if I should be worried? Once I select an app/input, the bars go away.

 

Thanks!

6 Replies
Level 7

Re: Black Bars on screen.

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Level 7

Re: Black Bars on screen.

I am having this exact same issue. TCL w/ roku tv. Changing t background fixes it temporarily, but it always goes back to the bars.

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Level 9

Re: Black Bars on screen.

Yep, just happened to me.  Never had this before 9.4.0 update


 

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Level 7

Re: Black Bars on screen.

It’s happening here too. I changed the theme and it stopped for a while, then came back. It does not seem to affect the function of the apps, as it goes away if I switch to Netflix or PS4, but it is very alarming. Hopefully there will be a patch. My TV just had it’s first birthday

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Re: Black Bars on screen.

Same here!  Does it all of the time now.  Glad to know I'm not alone!

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Level 7

Re: Black Bars on screen.

Having the same problems too. I suspect it's an update issue.

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