Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Bit rate wont save

Jump to solution
I am using a crazy amount of data. Around 30 gb a day. I have all my roku players set at 720 streaming and have low quality set on netflix and youtube. I tried changing my bitrate to 3.5 but it won't save on any of my roku's and keeps going back to automatic. Is there a fix for this?
1 Solution

Accepted Solutions
Level 19

Re: Bit rate wont save

Jump to solution

Hi there, 

Thanks for the note. We don't currently support any feature to directly limit bitrate on your device. In the past, there were some developer functions related to this for testing purposes, but these did not apply to all channels and have never been supported for end-users.

This type of limitation/modification would need to be done directly within any individual channel's settings, such as Netflix offers, or in your wireless router's configuration. Feel free to visit the 'Suggest a feature' section of the Community and add a kudo to the request for this type of feature to show your support. 

 

Thanks! 

Tanner

View solution in original post

0 Kudos
6 Replies
Level 19

Re: Bit rate wont save

Jump to solution

Hi there, 

Thanks for the note. We don't currently support any feature to directly limit bitrate on your device. In the past, there were some developer functions related to this for testing purposes, but these did not apply to all channels and have never been supported for end-users.

This type of limitation/modification would need to be done directly within any individual channel's settings, such as Netflix offers, or in your wireless router's configuration. Feel free to visit the 'Suggest a feature' section of the Community and add a kudo to the request for this type of feature to show your support. 

 

Thanks! 

Tanner

View solution in original post

0 Kudos
Level 9

Re: Bit rate wont save

Jump to solution
Some other posts say this function was never meant for people anyway, I guess we’re too stupid. I’m having the same issue, I don’t think I should have to turn my resolution on my tv down to 720p to save data. I need an Ethernet port since my tv is older, that’s why I have this particular Roku. I’m thinking of going to the Amazon Cube, they have an additional picture setting if “Best, Better, Good” that are 3 settings of data consumption. I’ve read Good barely used any data in the 1080p resolution, and it’s a good picture without buffering issues.
Level 7

Saving the Bit Rate Change

Jump to solution

I am unable to change the bit rate on my Roku TV's. Every time I change it to 3.5, Roku doesn't save it and it changes back to 12. How can I get Roku to save the change?

Level 7

Re: Bit rate wont save

Jump to solution

I'm having the exact same problem. It seemed to happen all of a sudden about a month ago. Completely out of the blue my data skyrocketed. I went from using 8 gig's a day to about 25+ gig's a day. This is destroying my data cap. I tried changing the cap by using the HIDDEN setting which I found on Bing (Home button 5 times, Back button 3 times then Forward button 2 times which brought up the menu). The setting would not save. It keeps reverting back to Automatic. I'll be going back to Amazon Fire TV where I can control my data.

0 Kudos
Level 7

Re: Bit rate wont save

Jump to solution

I have suggested it as has others. Please update this feature. I have 4 of your tvs presently as I have been buying them for rentals. I need you to update this before I will buy any more. The data usage is costing me way too much money. I guess the only alternative in this case is to give the tvs bad reviews, which would be a shame since actually, other than the data usage, I like the tvs.

0 Kudos
Level 1

Re: Bit rate wont save

Jump to solution

Why is the nitrate menu there and allows manual changes if you can’t save it?

0 Kudos