Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Battery icon

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Why am I seeing a battery icon on my roku screen on every app? Netflix, starz, prime etc? And how do I make it go away? I tried to take the batteries out and put them back in but that didn't work. 
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Level 7

Re: Battery icon

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I had the same problem. It's a low battery icon. New batteries in the remote and then resetting the box made it go away.

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Level 12

Re: Battery icon

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Did you restart your Roku? Are you sure it's not a battery icon being sent from the TV and not the Roku? Maybe it has a smart remote as well.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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Level 12

Re: Battery icon

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So you took out the batteries and put the same ones back in?  I believe that sign means your remote needs NEW batteries.
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Level 7

Re: Battery icon

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Is it in the upper right corner?Almost looks like a circle with a usb or battery icon in the middle?

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Level 7

Re: Battery icon

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I had the same problem. It's a low battery icon. New batteries in the remote and then resetting the box made it go away.

View solution in original post

Level 7

Re: Battery icon

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I have this problem, I changed batteries and it shows full charge, but remote won’t work, Roku app works fine, but not remote. Turned wifi off and on, reset roku box etc...still no good

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Level 7

Re: Battery icon

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I tried new batteries in remote. That corner battery icon still on, sometimes green, sometimes white, always annoying! When you say reset the box what exactly is that process? Just pulling 2 connection wires out?

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Level 7

Re: Battery icon

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Yes, battery icon won't go away. I did make it go away by following everyones instructions. Change batteries and pull power cord out for one minute. Battery icon went away.

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