Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Audio volume issue

My Roku Premier has been working great since I got it a few weeks ago. Suddenly, there are audio issues on every channel. When watching movies or tv shows, the music is super loud but the dialogue is very quiet.  On music channels like pandora everything just sounds really off. My tv is fine because when I switch the source back to cable, everything sounds good. I tried switching HDMI ports and doing a factory reset but neither helped.

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Level 7

Re: Audio volume issue

Me too!  Using an 2018 LG LCD with NO Soundbar, all "Auto" sound settings disabled, everything set to "Stereo".


Really ruining the value of ROKU when the content cannot be heard.

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