Playback Issues - Audio/Video & Power

[Bryceb123]

Hi there

I think a recent update to my Roku Premiere + has introduced a problem.

Until recently the sound and video were in sync,  the audio now clearly lags the video.

I have removed a bunch of channels to free up space, i've rebooted the device etc.

The sound is not out of sync with my other devices (blu ray etc) or terrestrial TV.

It is clearly a roku issue - can i roll back the update or is there a fix coming?

cheers

Bryce

[Bryceb123]

I have found a workaround (!) not a solution - that's clearly a code issue for a coder (said a coder)

So i discovered i fix my video sync issue by  pausing the playback, plugging a headset into my Premiere + remote's audio jack.  Playing, then unplugging

syncs back up....weird. 

Bryce

[blfiam]

I've found if you go back a page (press back arrow top left) and start again it will usually sync up. You can unplug it to reboot it and it seems to work for awhile also. This is an annoying issue that I wish Roku would fix.

[davidh10]

I have the identical problem with a 4640X 4k ULTIMATE hooked to a 4K Spectre TV.     OTA TV fine,  DVD playback fine.   Have 2 other 1080P TVs using a Roku 3 -no audio lag problems.   Will try some of the suggestions but nothing has worked up to now.   Definitely a Roku 4 only problem.   Ordered a super HDMI cable to try also.  

[davidh10]

Tried it and it worked!  Beyond weird!   The headphones are in synch.