Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Audio/video not in sync when playing from USB

Testing out the media player on my TCL 65R625, I placed some movies on a 64G NTFS stick and inserted in the USB port of the TCL.  Movies play but the audio is ahead of video on all of the movies.  If I insert the stick in my PC (Win10 or Linux), I have no sync issues regardless of which player I use (DivX, VLC, Windows Media for example).  I have a stock TCL with no sound bar.




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