Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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KCinID
Level 8

Audio track option grayed out on my TCL

I need the night option because I have hearing issues and whenever I watch a movie, all I hear now is the obnoxious blaring of background music and sound effects; I’ve taken to having to watch movies now with the CC on. And yes, while watching a movie I hit the * key and go down to the audio track option, which gives me a message that the only setting available is “default”- why bother even having the option if it doesn’t work? 

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1 REPLY 1\
maureentlynch
Level 7

Re: Audio track option grayed out on my TCL

I’ve got the same problem described here. Was a solution ever provided?

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