Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Audio too loud

Just installed a Roku Premier on an older Samsung flat screen using the TV speakers.  Despite trying all the audio options and adjustments on both the player and TV,  audio volume control will increase but does not decrease beyond a very loud volume.  Volume control worked well with every cable box and DVD player plugged into it in its 10 year history.  Any suggestions?

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