Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Audio sync problems - lag time

I have a streaming stick+ and a new 4k led samsung tv and the audio lag time with all the apps on roku is awful - you see the mouths move and then hear the words a good half to full second off, i've tried changing every audio setting, tried hooking up a sound bar, tried changing settings on the tv - nothing works - anyone else seen this problem with 4k tvs?  is it a defective streaming stick?  should i try another streaming device instead of roku?  thanks for any help
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Level 10

Re: Audio sync problems - lag time

What are your audio settings? Dolby? Stereo?
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