Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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AnnaGB
Level 7

Audio stops playing after third or fourth commercial break

I am able to get through most of an episode, but after the third or fourth commercial break, the audio on the episode will not play. The video continues to play fine, but there is no sound. I am using a Roku Express. The issue ID is NF-004-771. This is happening on the truTV channel, but I have heard of it happening on other channels as well. It’s incredibly frustrating, and I can’t seem to find a solution. 

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Nbrewer92
Level 7

Re: Audio stops playing after third or fourth commercial break

I am having the same problem. I have to restart it all the time to get it to work. 

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