Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Kjstech
Level 9

Audio pop issues (like vinyl record) roku ultra

4660X Roku ultra has audio quality issues on every app, every few days.  It’s resolvable by going through the menu and doing a system restart.  Does anyone know if the next software version coming soon will fix the issue?  I think the new version will be 9.3.

Does it occur on roku tv’s?  Thought about replacing the setup with a TCL 6 series QLED.

HDMI straight to TV.  Nothing special about the setup.

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makaiguy
Community Streaming Expert

Re: Audio pop issues (like vinyl record) roku ultra

I've seen a number of these complaints, and I'd have to go back and check, but seems to me they've only involved the Ultra. I've never experienced this with any of my units (all non-Ultra) -- unless you require an Ethernet connection, it would be cheaper to buy a different Roku unit than a whole new tv.
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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