Help

Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kjstech
Level 9
‎05-08-2020 06:02 PM

Audio pop issues (like vinyl record) roku ultra

4660X Roku ultra has audio quality issues on every app, every few days.  It’s resolvable by going through the menu and doing a system restart.  Does anyone know if the next software version coming soon will fix the issue?  I think the new version will be 9.3.

Does it occur on roku tv’s?  Thought about replacing the setup with a TCL 6 series QLED.

HDMI straight to TV.  Nothing special about the setup.

0 Kudos
Reply
1 Reply
makaiguy
Level 20
‎05-08-2020 06:33 PM

Re: Audio pop issues (like vinyl record) roku ultra

I've seen a number of these complaints, and I'd have to go back and check, but seems to me they've only involved the Ultra. I've never experienced this with any of my units (all non-Ultra) -- unless you require an Ethernet connection, it would be cheaper to buy a different Roku unit than a whole new tv.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos
Reply