Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Rosuhc
Level 7

Audio on my Roku

The audio on my rocky doesn’t work for pine video but on everything else it does
Any help?
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2 Replies
Rosuhc
Level 7

Re: Audio on my Roku

Roku not Rocky
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DBDukes
Level 10

Re: Audio on my Roku

"Rosuhc" wrote:
The audio on my Roku doesn’t work for pine video but on everything else it does
Any help?

If it's the only the Prime Video app, then it's probably just the app. You can clear out any corrupt settings by doing the following (and do them all and do them in this order):


  1. Log out of the app

  2. Remove the app

  3. Reboot the Roku

  4. Reinstall the app


This might not resolve it, but it's worth a shot.

Unrelated to the issue, but info you might find useful. You can edit your posts here if you make a typo. Just click the edit button above your post.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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