Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Audio occasionally not working

Sometimes when switching from Netflix to another app (YouTube TV for example) the sound will stop working, or when watching a show on CBS All Access, the sound will be working and then after a commercial break it will no longer work. In both cases it was working seconds before and then all of a sudden it just stops working.

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