Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Audio garbled echoing static etc with just one roku stick

For a day now I have nothing but static, garbled, and echoing audio. One TV only- works fine on smart side of tv but not on roku stick side- any suggestions? already unplugged etc. Shame Roku will not take a call for tech issues!

0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: Audio garbled echoing static etc with just one roku stick

You didnt mention your Roku model # or firmware version:   Settings/System/About

1)  Completely unplug BOTH your TV and your Roku from AC power for 5-10 minutes - Turn TV on completely first, then Roku on completely second - try again

2)  Change Settings/Audio/HDMI=PCM-Stereo - try again


Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos