Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Re: Audio description on- no way to turn off

There is no Accessibility > Audio Guide option under settings on Roku 3.

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renojim
Community Streaming Expert

Re: Audio description on- no way to turn off

@Dcshell2002, are you sure your TV doesn't have a setting for this?  Your Roku 3 would have no way to know you're increasing the volume of the TV.

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Juantopo03
Newbie

Re: Audio description on- no way to turn off

Press options button then press accessibility and captions  then press audio track and change the language it only have spanish and english just change it , that how i turn it off 

D37
Newbie

Re: Audio description on- no way to turn off

While watching you can press pause, you should see a box that says (captons & audio tracks, click on it then should have 3 choices now choose audio track, there you'll have 4 choices. There's 2 english choices, espanol,francais now choose the english option that says (english 2 of 4) which has no audio description, the other english option says (english 1 of 4 with audio description. Thats the only way on my roku 3 & whatever others that don't have the accessibility option under settings. Hope this helps any others, as it took me just sampling options & then checking if it disabled the audio description. FINGERS CROSSED FOR YA.

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