Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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DCHj
Level 7

Audio Leveling on Roku Ultra player

I have a model Ultra 4670 which supposedly supports volume leveling but none of the options shown in the documentation appear on my device.  I have searched and read all the results.  How do I get volume leveling?

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atc98092
Community Streaming Expert

Re: Audio Leveling on Roku Ultra player

Different model Roku devices label the volume modes differently. But in all cases you press the * button while you're in play mode, and there you should find whatever your particular model Roku offers. But as I mentioned, you have to be playing something for those options to be available. And it's entirely possible that the channel you are using might override the * button functions. I just tested it using Roku Media Player, and they were there.

Dan

Roku Community Streaming Expert

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