Are you seeing HDCP errors on Roku Express 4K+ device?
Some Roku customers have been reporting they are seeing HDCP errors on their Roku Express 4K+ device (3940/3941)
If you are experiencing HDCP errors specifically on this device, please provide us with the following information: -Roku device model, device ID, and software OS/version (these can all be found in Settings > System > About) -steps to reproduce the issue you are seeing -when did you start seeing this issue occur
Once we have this information, we will be able to pass it along to the appropriate team for further investigation.
Received my new Roku express 4k on May 13, installed it on a 2019 Samsung 4k tv using wifi. Found out that the wifi behind my tv is not great. Roku wifi network test was too low, couldn't make it to work. Decided to use my Fire tv ethernet adapter on my Roku express. It has worked for 2, 3 weeks then I started to get HDCP ERROR 20 every day using Netflix and Tablo pvr. Tried everything Roku support said to do, but nothing worked. I also have a Fire tv 4k, a Sony 4k blue ray player and a 2 year old gaming computer connected to the same tv without having any HDCP errors. Then this week I decided to take out the ethernet adapter and go back to wifi using a wifi extender. After 3 days, it is still working without HDCP error. I found it strange that the Roku would give me HDCP errors with the Fire tv ethernet adapter, but not the Fire tv, the Sony 4k player and the computer. I have ordered one of the Roku recommended ethernet adapter to see if it will work without HDCP error. Will let you know my findings.
Re: Are you seeing HDCP errors on Roku Express 4K+ device?
Just as a negative report: left on a trip two days after I bought my 4K+. Used it on a hotel 1080p set without issue for a week. It's currently connected to a 720p set in the spare bedroom. No errors on that set either. However, I travel again next week, so I'll be packing it back up for another hotel visit.
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