I have a 75c4us tv and a Samsung hw q60r soundbar which had been operating on arc hdmi port very well until I reset my tv due to internet connection problems which is now ok,however I cannot now get the soundbar to operate on arc tv as previous,I've tried new hdmi cables,different sequences but when I bring up the d in on my soundbar it does not switch to arc tv,tried all menus but other than Bluetooth connection I can find and option to activate the arc function.
Ok I have been able to sort out the issue.and maybe I can help with others having this same issue.
1 Because the TV was reset I had to RESET the SOUNDBAR also by doing this the ARC TV came up on the soundbar.
2 I then had no sound however,so turned the TV OFF for a short period and when I turned it on a prompt came up to ACCEPT the soundbar which I did,still no sound.
3 Entered SETTINGS on my remote went to Sound ,SPDIF to ON position then Dolby Sound prompt appeared which I accepted.
Everything is working fine now.hope this helps
Ok I have been able to sort out the issue.and maybe I can help with others having this same issue.
1 Because the TV was reset I had to RESET the SOUNDBAR also by doing this the ARC TV came up on the soundbar.
2 I then had no sound however,so turned the TV OFF for a short period and when I turned it on a prompt came up to ACCEPT the soundbar which I did,still no sound.
3 Entered SETTINGS on my remote went to Sound ,SPDIF to ON position then Dolby Sound prompt appeared which I accepted.
Everything is working fine now.hope this helps