Solving playback issues

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Beatz04
Newbie

App control, tv not appearing

I have 3 total TVs and each with different names. For some reason I have the one in my living room appearing twice in the app and the one in my room doesn’t appear. Does anyone know how to fix this? Because it’s nice having the control on my phone but I can’t use it…

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1 REPLY 1
DBDukes
Community Streaming Expert

Re: App control, tv not appearing

@Beatz04 

First, ensure the names on https://my.roku.com are as you want.

Then, remove the app from your phone.

Restart your phone, just to be sure everything clears.

Then add the app back. No devices will be there, and they'll be added as you connect. The names should be correct going forward.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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