Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Amazon Prime won't download movies or TV programs.

Beginning about a week ago I cannot download movies, etc on Prime.  I access Prime just fine and can see listings of available programs but when I click on "Watch " on a program nothing happens. Help.

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