Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Amazon Prime Video Issues

Titles seem to play for 55 seconds then loop back then play again and go on to the next 55 seconds and loop etc. What can be done? No issues when watch on ipad or laptop. 

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