Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Dio125
Level 7

After 3 minutes, the Hulu App crashes and sends me back to the home screen

After 3 minutes, the Hulu App crashes and sends me back to the home screen. I’ve tried reseting the roku, I deleted Hulu and installed it again. I dont know what else to do.

What happens is that every time I put anything on Hulu. It could be a series, a movie, etc. After approximately 3 or 4 minutes, the app closes and it sends me back to the home screen 

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3 Replies
makaiguy
Level 20

Re: After 3 minutes, the Hulu App crashes and sends me back to the home screen

After removing a channel, best practice is to restart your Roku to clear its memory before reinstalling the channel. Did you do this?

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Dio125
Level 7

Re: After 3 minutes, the Hulu App crashes and sends me back to the home screen

I just tried it and it didnt help. I also noticed that its happening with other apps as well. The only app in which it doesnt happen is with Netflix.

I dont know if I’m gonna have to buy a new roku, but this one is new so i dont get why this is happening Smiley Sad

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jk7
Level 7

Re: After 3 minutes, the Hulu App crashes and sends me back to the home screen

This is happening to me too! Did you ever fix it?

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