After the June 11th 2020 update, my Roku has caused multiple channels (Hulu, YouTubetv) to have the same issue:
Before and during ad breaks everything is normal until it almost gets to the end and cuts out early. After this, my show comes back zoomed in. If I back out and come back in to the channel the problem happens again.
No, my TV doesn't have an aspect ratio setting that would cause this turned on.
Yes, I unplugged the Roku and left it off before 10 seconds before restarting it.
Is this a glitch with the recent update? I am out of problem solving solutions. And it is multiple channels so I don't think reinstalling the channels makes sense. This seems like a Roku thing.
This is very likely an HDMI handshake issue during resolution scaling or resolution change between the Roku with your TV's HDMI firmware implementation. Please post your exact TV make and full model numbers and contact Roku support.
Note I am NOT a Roku employee nor have I ever been one though I have contributed to the development of various electronic devices including streaming devices over the decades of my hardware and software engineering career.
TheTick (aka "Moose Twit" affectionately called by chht) Roku 3 for Pokémon TV / YouTube / Animal Planet GO / HBO GO. Chromecast for most other media because Roku Mirroring sucks , how many clicks in Wndows 10 (about a dozen) to Miracast on Roku vs 2 with Chromecast. Verizon FIOS TV and Internet Service
Same problem. When ad is 12-10 seconds to completion the screen goes black and then at about 2 seconds left it comes back on, but is now zoomed in and off center for the remainder of the show I'm watching. I have occasionally been able to back out of the show and then resume, but that takes me to an earlier part the show. If I then fast forward to where I should have been after the ad that caused the problem it'll sometimes be normal.
This is a Roku problem only, as my FireStick works just fine.
I tried calling support, but they are not taking calls due to the virus. I hope they check these message boards. Otherwise, this may never get fixed!