When the stream's audio is encoded with AAC LC single channel (mono) no audio is emitted through Roku ultimate either through the HDMI or the Optical plugs.
The workaround I found was to change the audio setting to PCM (stereo), which than works fine. It's a bit annoying because I need to toggle this setting in order to play surround for other streams.
I tried to go through support but that wasn't useful at all. They mentioned they will reach out to the development team but from the responses I got, I would like to assume they didn't.
Did any of you encounter something similar or have a better solution?
Same situation. My work around is to watch those streams through as different device, such as the smart TV. Roku, please address this
Same issue /workaround and not acceptable - Roku please fix quickly...ruins Criterion Channel