Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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darthtyler
Level 8

4K USB Problems

Whenever I play 4K mkv files from a usb in the media player app, the audio will skip. Usually once a minute, sometimes more, sometimes less. It makes a movie unwatchable. Also, the new media player app will not let me change audio, it will only play the default audio track. The old version of the app worked flawlessly, please fix the current app or allow the old app to be installed. My Roku TV and Roku Ultra are now basically useless right now for USB media.

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3 REPLIES 3\
miguelgarnical
Level 7

Re: 4K USB Problems, did you find a way to solve it?

having the same issue, did you find a way to solve it?

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darthtyler
Level 8

Re: 4K USB Problems, did you find a way to solve it?

No, there is no way to solve it. Roku doesn't care apparently.

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darthtyler
Level 8

Re: 4K USB Problems, did you find a way to solve it?

I would recommend a google tv device, I guess. I don't have one yet, but it might work better than roku **bleep**.

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