Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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naustin
Level 7

4800 Ultra losing HULU ARC audio after pausing a program

I am seeing an issue with pausing Hulu on the new 4800 Ultra while using ARC. If I pause Hulu (Helstorm program) I lose audio via ARC. It doesn't happen on Netflix or other Apps or when using the remote headphones with Hulu. I've tried multiple settings & switching HDMI ports to create a new handshake and still no joy.  Typically the TV and or Roku crashes & restarts after HDMI switching.

 

Edit:  I get Netflix Dolby Vision and Atmos fine via ARC with no pause issues

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naustin
Level 7

Re: 4800 Ultra losing HULU ARC audio after pausing a program

Issue still exists after second 9.4.1 update....

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