Playback Issues - Audio/Video & Power

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Level 7

3800X Streaming Stick Not Working with Hulu or Roku Apps

This problem appears to be with my Roku device. When I try to log into the Hulu app, I get an error message stating that, "something went wrong." I know I have the correct password as I am able to log into Hulu on other devices. Another thing that makes me believe the issue is with the Roku device is the fact that I also cannot stream anything through the SlingTV app. I am able to log into Sling, but when I try and play anything on the app, the Roku device restarts. Also it takes a long time to launch the app. I have tried rebooting, resetting and reinstalling all apps with no success. I also have 2 other Roku devices that are having the same issue as well.

Any help/suggestions would be greatly appreciated. I feel like my Roku has let me down right when I really needed it.

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Community Streaming Expert

Re: 3800X Streaming Stick Not Working with Hulu or Roku Apps

When you reinstalled the channels, did you restart the Roku between removing the channels and reinstalling them?  This clears the Roku's memory and makes sure you get a complete reinstall.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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