Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Don-one
Level 7

3800R Stick intermittent playing. Long frequent buffering/hesitation.

My 3800R Stick is frequently hesitating for a minute or several to many minutes most often when beginning streaming but may occur anytime.  Connection is reported excellent.  I have restarted the device many times.  Other Rokus (Express models) are working fine.  If I factory reset will I loose selected channels ?  Other ideas ?

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