Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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KevinM2
Level 7

3600X stopped working

I have a 3600X that has been working perfectly for months. Today it stopped working completely.

Here's is the situation:

Power light comes on. - i also tried other supplies and cables no change

Tried it plugging directly into different tvs with different power supplies - no change

Tried another stick and it works fine in those same ports

Changed batteries on remote.

Tried to reset by holding the reset switch for 20 secs and removing power..nothing

WIFI is fine.

Cables and power are ruled out at this point.

Stick lights up but TVs see no HDMI from it.

Am I to conclude that this is a dead stick? or am I missing something?

Any help would be appreciated.

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1 REPLY 1\
Demoivre
Level 7

Re: 3600X stopped working

Same problem

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