Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
nomad07
Level 10

2020 Ultra has resume from playback issue on all apps

My new 2020 has issues with resume from pause on all apps about 25% of the time. 

Press pause. 

Press resume. 

Playback meter progresses as playing. But no sound and picture is black. 

Pause, back, nothing works except to press home button. 

Going back into app and resuming it starts not from last pause but from where you hit home while payback meter was. 

0 Kudos