Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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samwilliams9297
Level 7

xfinity streaming

hello we have a xfinity router and we are connected to it in our house and when we go to do the xfinity stream and after we out in a code it says error u need to be connected to your xfinity home wifi even though we are already connected to it and we made sure everything was up to date which it was and we uninstalled and reinstalled the app and it still doesn’t work along with this we have restarted our router many times and it still doesn’t work on out TCL ROKU TV

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