Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Wireless quit working in the middle of a show. Tried everything already posted. Restarted device, soft boot of device, hard boot, rebooted router, rescaned, all were done multiple times. Device is not seeing any wireless networks, none. My daughter brought here Roku downstairs and plugged in and it worked no problem. I'm out of ideas.
Restart your network router (yes, even if other devices connect without a problem). That may be all it takes to allow you to connect your Roku to your home network). If not, keep going.
Restart you Roku via Settings > System > System restart. Again, that may be all it takes to allow you to connect your Roku to your home network). If not, keep going.
Try to connect to your net via Settings > Network> Set up connection.
If that still doesn't get it, try pulling the Roku's power cord for a few seconds. When it powers back up try repeating the network setup again.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
