Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

wireless connection

my internet is not connecting to my tv for some reason 

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Roku Employee
Roku Employee

Re: wireless connection


Thanks for the post.

We would recommend checking out the troubleshooting steps provided on our Support pages here: 
What should I do if I cannot connect to my home network or the internet?
Tips for improving the wireless connection to your Roku® streaming device

Please keep us posted.


Danny R.
Roku Forum Moderator
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Level 7

Re: wireless connection

My Roku express connects to my wireless network, but not my network. My other 2 Roku Express devices are connected without an issue. I have moved them around and they connect to all the TV's while the other has an issue with all TV's. I have turned it on and off, and tried factory reset. Do you have any other ideas?

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