See if this helps. Try this, in this order:
- Restart your router.
- Restart your Roku via Settings > System > System restart.
- Reconnect via Settings > Network > Set up connection.
Let us know how you make out.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
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