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Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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ralphred38
Level 7
‎12-01-2020 11:56 AM

wireless connection and bbc iplayer

Hi,

 

My Roku Express no longer sees my wifi that it was originally connected to? It still picks up other local routers. My router is still working with all my other devices?

Before this happened the Roku box crashed when trying to load BBC iplayer ( the main reason I bought the Roku in the first place).

 

Any advice would be most appreciated,

 

Thanks.

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renojim
Community Streaming Expert
‎12-01-2020 01:59 PM

Re: wireless connection and bbc iplayer

Are you using 2.4GHz?  Make sure you're using a channel from 1 to 11.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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