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Utku
Level 7

usb power capability

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B84652E1-BEF0-48C6-862A-307D6B1FC3E6.jpeg

Does this USB port provide enough power to the roku tv? I live in Turkey, the sockets the same as Europe, where the power outlet 220 Volts ~ 50 Hz I think America 120 Volts ~ 60 Hz only would this issue have been Hz difference? Does it work with plug socket converter, or do I need a voltage converter. Roku Premiere (3920 series) 

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makaiguy
Level 21

Re: usb power capability

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Rokus like the Premiere that are powered via a USB adapter with a detachable cord require 1 amp.  The small print on the adapter will confirm a 1 amp 5 volt output.  The 0.5 amp provided by that USB port is not enough to power the Roku reliably.  It may start up and seem to work but will annoyingly tend to drop out of channels you are viewing and return to the home page repeatedly.

I don't know if the adapters currently being provided can be used with 240 vac service.  Again, check the small print on the adapter.  If it is only rated for 120 vac, you may have a 240 vac USB adaptor from another device you can use -- just be sure its output is at least 1 amp.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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makaiguy
Level 21

Re: usb power capability

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Rokus like the Premiere that are powered via a USB adapter with a detachable cord require 1 amp.  The small print on the adapter will confirm a 1 amp 5 volt output.  The 0.5 amp provided by that USB port is not enough to power the Roku reliably.  It may start up and seem to work but will annoyingly tend to drop out of channels you are viewing and return to the home page repeatedly.

I don't know if the adapters currently being provided can be used with 240 vac service.  Again, check the small print on the adapter.  If it is only rated for 120 vac, you may have a 240 vac USB adaptor from another device you can use -- just be sure its output is at least 1 amp.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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Utku
Level 7

Re: usb power capability

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thank you for your help I'll buy a voltage converter for this, hope it works @makaiguy 

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Utku
Level 7

Re: usb power capability

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A651316D-EE19-44DC-B8BD-1C22846AF38C.jpeg

When I look at the sockets, the sockets here are 250V 16A, but the sockets here are 50Hz but 60Hz, Hz in America, is it a problem, can the Roku product work with 50Hz smoothly? I wonder if you have any information about Hz @makaiguy 

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makaiguy
Level 21

Re: usb power capability

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The Roku itself, like all USB-powered devices, works on 5 volt direct (i.e. not alternating) current.

The USB power adapter converts your 120 or 240 volt alternating current to 5 volts direct current.  I don't think 50 versus 60 cps frequency on the ac input to the adapter will matter, but to be sure, once again, read the small print on the adapter to see what says it needs as an input.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Utku
Level 7

Re: usb power capability

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okey then i have to check input and output values, Thanks again 😅☺️☺️ @makaiguy 

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