Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

unable to connect

roku won’t connect to the wifi even when entering the name and password manually. my phone and all other devices in the house work fine.
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Level 7

Re: unable to connect

I have the same issue since the update on the 31st. Worked fine for 6 months before no issues. I did a factory reset and now cant even pull the firmeware. The tv is 4 ft from the wifi mesh extender and all devices work fine with over 200mb of bandwidth
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Level 7

Re: unable to connect

I am having the same problem.  Worked fine for about a year and now cannot connect even though all other devices in house can connect .... and strangely, a Roku in another room works fine but a third one is having the same problem ... HELP

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